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Terms of Service

 

These Terms of Service ("Agreement") govern your use of the Uptal website and any related services (collectively, the "Service"). By using the Service, you agree to be bound by this Agreement. If you do not agree to these terms, please do not use the Service.

 

  1. Use of the Service

Uptal provides a self-recorded interview software that allows companies to screen candidates through artificial intelligence technology. You may use the Service only for lawful purposes and in accordance with this Agreement. You may not use the Service for any illegal or unauthorized purpose.

 

  1. Eligibility

You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this Agreement. If you are using the Service on behalf of a company or organization, you represent and warrant that you are authorized to bind such entity to this Agreement.

 

  1. Privacy

Uptal respects your privacy and is committed to protecting it. Our Privacy Policy, which is incorporated into this Agreement by reference, explains how we collect, use, and disclose information about you.

 

  1. Intellectual Property

The Service, including all software, graphics, images, and text, and the selection and arrangement thereof, is owned by Uptal or its licensors and is protected by copyright and other intellectual property laws. You may not use any content of the Service without our prior written consent.

 

  1. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. UPTAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. UPTAL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

 

  1. Limitation of Liability

IN NO EVENT SHALL UPTAL BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF UPTAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UPTAL'S LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE.

 

  1. Indemnification

You agree to indemnify, defend, and hold Uptal harmless from any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service or your breach of this Agreement.

 

  1. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Saudi Arabia, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or in connection with this Agreement shall be brought in the courts of Riyadh, Saudi Arabia.

 

  1. Modification

Uptal reserves the right to modify this Agreement at any time. Your continued use of the Service after any such modification shall constitute your acceptance of the modified Agreement.

 

  1. Entire Agreement

This Agreement, including the Privacy Policy, constitutes the entire agreement between you and Uptal with respect to the Service and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and Uptal.

 

If you have any questions about this Agreement or the Service, please contact us at support@uptal.com.

 

Terms and Conditions

 

Welcome to Uptal. These Terms and Conditions ("Terms") govern your use of our services and website. By accessing or using our services or website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services or website.

 

  1. Definitions

 

In these Terms and Conditions:

  • "Uptal", "we", "our", or "us" refers to Uptal Company.
  • "Services" means the recruiting and talent management software services provided by Uptal.
  • "Website" means the website located at https://www.uptal.com/ and any related Uptal websites or applications.
  • "User", "you", or "your" refers to any individual or entity using the Services or Website.

 

  1. Eligibility

By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or organization, you represent and warrant that you are authorized to bind such entity to these Terms.

 

  1. Use of Services

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:

  • In any way that violates any applicable Saudi Arabian or international law or regulation.
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Services or Website, or which, as determined by us, may harm Uptal or users of our Services or Website, or expose them to liability.
  • In any manner that could disable, overburden, damage, or impair our Services or Website or interfere with any other party's use of our Services or Website, including their ability to engage in real-time activities.

 

  1. User Accounts

To access and use certain features of our Services, you may need to register for an account. When you register for an account, you agree to:

  • Provide accurate, current, and complete information about yourself as prompted by the registration form.
  • Maintain and promptly update such information to keep it accurate, current, and complete.
  • Keep your login credentials, including your password, confidential and not disclose them to anyone else.
  • Be responsible for all activities that occur under your account.

 

  1. Payment

Uptal may provide a free trial of our Services. After the trial period, users may choose to continue to use our Services by paying the applicable fees. By using our paid Services, you agree to pay all applicable fees and charges, including applicable taxes, and acknowledge that fees are generally non-refundable unless required by law.

 

  1. Prohibited Technical Activities

You agree not to engage in any activity that compromises, interferes with, or attempts to circumvent the intended use, security, or operation of the Services or Website. Prohibited activities include, but are not limited to:

  • Unauthorized API Access: Accessing or attempting to access the Services or any application programming interface (API) using tools such as Postman, cURL, scripts, custom clients, browser extensions, or any other method not expressly authorized by Uptal.
  • Scraping and Data Harvesting: Downloading, extracting, exporting, mining, indexing, or otherwise collecting data from the Services or Website manually or through automated means, including bots, crawlers, spiders, or similar technologies.
  • Reverse Engineering: Attempting to decompile, disassemble, reverse engineer, or otherwise derive the source code, architecture, models, scoring logic, or algorithms used by Uptal, including its artificial intelligence or evaluation mechanisms.
  • Bypassing Security or Limits: Circumventing, disabling, or interfering with authentication, authorization, rate limits, usage quotas, monitoring, or any security or technical protection measures.
  • Unauthorized Security Testing: Performing penetration testing, vulnerability scanning, load testing, or similar security or stress testing without prior written approval from Uptal.

Any such activity constitutes a material breach of these Terms and may also constitute a violation of applicable cybercrime, data protection, and intellectual property laws.

 

  1. Intellectual Property

All content and materials provided on or through the Services or Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, algorithms, and user interface designs, are the property of Uptal or its licensors and are protected by Saudi Arabian and international copyright and intellectual property laws.

Uptal grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and Website for your internal business purposes only. This license does not include any right to reproduce, modify, distribute, publicly display, or create derivative works from our content except as expressly permitted in writing by Uptal.

 

  1. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and disclose personal data. By using the Services, you consent to our processing of your personal data as described in the Privacy Policy.

 

  1. Suspension and Termination

We may suspend or terminate your access to the Services or Website, in whole or in part, at any time, with or without notice, if:

  • You violate these Terms;
  • Your use poses a security, legal, or operational risk; or
  • Required by law or a regulatory authority.

Upon termination, your right to use the Services will immediately cease, and certain provisions of these Terms that by their nature should survive will remain in effect (including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability).

 

  1. Disclaimer of Warranties

THE SERVICES AND WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, UPTAL EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

Uptal does not warrant that the Services will be uninterrupted, error-free, secure, or free of harmful components.

 

  1. Limitation of Liability

To the maximum extent permitted by law, in no event shall Uptal be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, arising out of or in connection with your use of the Services or Website.

To the extent permitted by law, Uptal's total aggregate liability arising out of or relating to these Terms or your use of the Services shall not exceed the amount you have paid to Uptal for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.

 

  1. Indemnification

You agree to indemnify, defend, and hold harmless Uptal, its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your use of the Services or Website;
  • Your violation of these Terms; or
  • Your violation of any rights of another person or entity.

 

  1. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms or your use of the Services or Website shall be filed only in the courts located in Riyadh, Saudi Arabia, and you hereby consent and submit to the personal jurisdiction of such courts.

 

  1. Modifications to These Terms

Uptal reserves the right to modify or update these Terms from time to time. When we do, we will post the updated Terms on our Website. Your continued use of the Services after any such changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

 

  1. Entire Agreement

These Terms, together with any other legal notices and policies published on the Website (including our Privacy Policy), constitute the entire agreement between you and Uptal with respect to the use of the Services and Website and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Uptal.

 

  1. Contact Us

If you have any questions about these Terms and Conditions, please contact us at support@uptal.com.

 

Privacy Policy

 

At Uptal, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose personal data when you use our website or services.

 

  1. Personal Data We Collect

 

When you use Uptal, we may collect the following personal data:

 

  • Contact information, such as your name and email address
  • Professional information, such as your job title and company name
  • Login information, such as your username and password
  • Usage information, such as your IP address, browser type, and device information
  • Information you provide to us when you use our services, such as interview recordings, candidate resumes, and job postings

 

  1. How We Use Personal Data

 

We use personal data to provide our services to you, including:

 

  • Creating and managing your account
  • Providing customer support
  • Processing payments
  • Analyzing and evaluating candidate interviews
  • Providing hiring recommendations
  • Personalizing your experience with Uptal
  • We may also use personal data for marketing purposes, such as sending you promotional emails and newsletters. You can opt-out of receiving these communications at any time.

 

  1. How We Share Personal Data

 

We may share personal data with third-party service providers who help us operate our business, such as payment processors and cloud storage providers. We may also share personal data with our partners and affiliates for marketing purposes.

 

We may disclose personal data if required by law or in response to legal process, such as a court order or subpoena. We may also disclose personal data if we believe it is necessary to protect the rights, property, or safety of Uptal, our users, or the public.

 

  1. Your Rights

 

You have the right to access, correct, and delete your personal data. You can do so by contacting us at support@uptal.com. You also have the right to object to or restrict the processing of your personal data.

 

  1. Data Retention

 

We will retain your personal data for as long as necessary to provide our services to you and as required by applicable law. We may also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

  1. Security

 

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal data.

 

  1. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

 

  1. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at support@uptal.com.

 

Affiliate Agreement

 

This Affiliate Agreement (the "Agreement") is made and entered into by and between Uptal ("Uptal") and you ("Affiliate"), effective as of the date you sign up to become an affiliate of Uptal.

 

  1. Agreement Overview

 

The purpose of this Agreement is to establish a working relationship between Uptal and the Affiliate. Under this Agreement, the Affiliate will be paid a commission for each referral of a new customer to Uptal.

 

  1. Affiliate Requirements

 

To become an affiliate of Uptal, the Affiliate must:

 

  • Agree to the terms and conditions of this Agreement.
  • Have an active account with Uptal.
  • Promote Uptal on the Affiliate's website, blog, or social media channels.
  • Commission
  • For each new customer that is referred to Uptal through the Affiliate's unique referral link and who completes a purchase of Uptal services, the Affiliate will receive a commission of 10% of the total purchase price.

 

  1. Payment

 

Uptal will pay commissions to the Affiliate on a monthly basis. The commission payments will be made through the Affiliate's Uptal account.

 

  1. Promotion Restrictions

 

The Affiliate agrees not to engage in any of the following activities:

 

  • Spamming or unsolicited emailing of Uptal referral links.
  • Promoting Uptal in a way that is deceptive or misleading.
  • Using Uptal's branding or intellectual property without Uptal's permission.
  • Term and Termination
  • This Agreement will remain in effect until terminated by either party. Either party may terminate this Agreement at any time, with or without cause, by providing written notice to the other party.

 

  1. Confidentiality

 

The Affiliate agrees to keep confidential any information provided by Uptal that is not publicly available.

 

  1. Governing Law

 

This Agreement will be governed by and construed in accordance with the laws of Saudi Arabia.

 

  1. Limitation of Liability

 

Uptal will not be liable to the Affiliate for any special, indirect, or consequential damages arising out of or in connection with this Agreement.

 

  1. Entire Agreement

 

This Agreement constitutes the entire agreement between Uptal and the Affiliate and supersedes all prior agreements and understandings, whether written or oral, relating to the subject matter of this Agreement.

 

By signing up to become an affiliate of Uptal, the Affiliate agrees to be bound by the terms and conditions of this Agreement.